Terms and Conditions
Last updated: March 28, 2025
1. Services Provided
SV Pro Movers offers:
– Local moving services within California
– Long-distance and interstate moves across the U.S. (excluding Alaska and Puerto Rico)
By booking with us, you agree that you are hiring us for moving-related services only.
2. Booking & Cancellation Policy
– All appointments must be scheduled in advance via our website, phone, or authorized platform.
– If the customer is not present at the scheduled time of arrival and the crew is on site, a cancellation fee equivalent to 3 hours of crew labor will be charged to compensate for lost time.
– We reserve the right to cancel or reschedule a job due to weather, road conditions, or other unforeseen circumstances.
3. Liability
– SV Pro Movers is not liable for any items not properly packed by the customer or for any damage caused by improper packing.
– We do not currently offer insurance coverage for damaged or lost items. It is the customer’s responsibility to obtain appropriate moving insurance.
4. Payment
– Payment is due upon completion of the service unless otherwise agreed upon in writing.
– We accept payments by cash, major credit cards, or other approved payment methods.
– Late payments may incur a service charge.
5. SMS Communication Terms
By consenting to receive SMS communications from SV Pro Movers, you agree to the following:
1. Consent for SMS Communication
We will only send text messages to customers who have opted in to receive them. Any information collected through this process will not be shared with third parties.
2. Types of SMS Communications
If you have opted in, you may receive the following types of messages from us:
– Appointment Confirmations
– Job Reminders
– Service Updates
– Follow-up Messages
– Scheduling Notifications
3. Standard Messaging Disclosures
– Message and data rates may apply.
– Message frequency may vary.
– You can opt-out at any time by texting “STOP.”
– For help, text “HELP” or visit our Privacy Policy page.
6. Website Usage
By using our website, you agree not to:
– Use it for unlawful purposes
– Copy or distribute any content without permission
– Attempt to hack, damage, or disrupt our services
7. Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page and will take effect immediately upon publication.
8. Contact Us
For any questions or concerns, please contact us at:
Email: svpromovers@gmail.com
Phone: +1 669 3409248
Address: 1355 McCandless Drive, Milpitas, CA 95035