Privacy Policy
Last updated: March 28, 2025
Introduction
SV Pro Movers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services. It also explains your rights regarding your personal data.
Types of Information Collected
We may collect the following types of personal information from customers:
– Full name
– Phone number
– Email address
– Service address
– Billing and payment information
– SMS consent preferences
– Any additional information provided during service inquiries or bookings
Method of Information Collection
We collect personal information through the following methods:
– Online forms and service booking submissions
– Direct communication via phone, SMS, or email
– Customer-provided information during service delivery or support
Purpose of Data Collection
We collect and use your personal information for the following purposes:
– To schedule and confirm service appointments
– To communicate service updates, reminders, and follow-ups via SMS or email
– To process and manage payments
– To improve our services and customer experience
– To comply with legal obligations
Data Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include secure data storage, restricted access to personal information, and encryption where applicable. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Sharing
We do not sell, trade, or rent your personal information to third parties or affiliates for marketing purposes. Customer data may only be shared with:
– Authorized payment processors to complete transactions
– Legal or regulatory authorities if required by law
– Our internal team for the purpose of service delivery
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
User Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections to your personal information
– Withdraw consent for SMS communications at any time by texting “STOP”
– Request deletion of your personal data, subject to legal and operational considerations
To exercise these rights, please contact us using the details provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: svpromovers@gmail.com
Phone: +1 669 3409248
Address: 1355 McCandless Drive, Milpitas, CA 95035